It’s not often I go to the trouble of leaving reviews, but I felt this deserved praise from the first phone call I enquired about the vehicle I was interested in there was never an issue with any details I required inc detailed pictures of vehicle as I was 3 hour drive from them! Then on agreement of purchase without even looking at vehicle, sales man even agreed to get vehicle delivered nearer to me at an agreed location! The sales man I dealt with Adrian Sinnott is a credit to bolands Waterford with his approach, attention to detail and honesty is something you do not come by to often in the motor trade, I would have absolutely no issue of buying from Adrian over the phone again! If management see this I would appreciate you acknowledge him for his sale on this occasion, and David from Galway is very happy with his purchase

I was very happy with the level of service here. I was buying a part for my Ford Transit, and before that I’d been sold the wrong part several times by official parts stores in Ireland, including in County Mayo. Here, they sent me a detailed diagram so I could clearly point out the exact part I needed, kept it for over a month while I couldn’t collect it, and even offered me a better price. Polite, professional, and genuinely helpful — this is the kind of service I’d happily recommend as a benchmark for other automotive shops.

Very happy with the overall service provided.James was very pleasant and helpful from the moment we entered the showroom.He took the time to explain everything in detail and made the whole purchasing of my new car effortless.Would definitely recommend this dealership to anyone. Jennie Stafford

Fantastic customer service, I couldn't fault them for 1 thing. A special thanks to Melina for doing a great deal. I am delighted with my new car. And also a special thanks to James. I Highly recommended Waterford City Ford 5 star service and amazing people

We have not been satisfied at all with the level of service that we have received from Ford, Waterford City. We have tried to contact them about an issue that we had with our brand new truck and they haven’t even had the decency to call us back. When we ordered our truck we wanted a factory for roller canopy, it was factory got when we got it, it hasn’t worked since we got it and it lets in water. We have asked for a follow up call and no one has contacted us AGAIN! Very disappointed in the level of service we have received.