Fraudulent emails & text messages

We’re aware of fraudsters attempting to get personal information and payment details by impersonating Carzone and contacting private sellers directly via email and text.

Never give out any personal information including bank or card details, vehicle logbook numbers or a copy of your identification to an unsolicited email address or caller. If you’d like to check something is genuine, please call us immediately on 01 4490650.

Staying safe on Carzone

Buying or selling a car should be a pleasant, hassle-free experience for both parties. At Carzone we do everything we can to make sure you are as safe as possible. Our handy hints and tips will ensure you stay safe online, whether you're buying or selling a car.

Spotted an issue we should know about? Let us know.

01 4490 650


We advertise cars

We don't own, buy or sell any of the vehicles advertised on our website.


No shipping services

Never send money for a vehicle you haven’t seen. The only exception is if you have arranged home delivery from one of our advertising dealers.


No payment services

We don’t provide or recommend any payment services or get involved in transactions between buyers and sellers.

It is important to be vigilant when buying or selling a vehicle online

Top tips for buyers

  • Make sure you have checked all the documents and seen the vehicle before you hand over any money to a private seller. The only exception would be if you have arranged home delivery from one of our advertising dealers that offer this service.
  • Check that the price of the vehicle isn’t much lower than other vehicles of similar year/models. If it is it may be a scam.
  • Carzone will never ask you for personal information via email and neither should the seller. Be vigilant of scammers.
  • Make sure you meet the seller at a safe public place or their home. If possible, bring along a friend or family member with you.

Top tips for sellers

  • Never let a buyer test drive your car alone. Take the keys out of the ignition and keep hold of them when swapping seats.
  • Avoid letting the car go before receiving full payment into your bank account. Check with the bank that all funds have been received.
  • Carzone will never ask you for personal information via email and neither should the buyer. Be vigilant of scammers.
  • If possible, meet the buyer at your home. If you must meet them elsewhere, ensure it is a public place and try bringing a friend or family member with you.

Further advice

Buying a used car: Your complete guide

In partnership with the Competition and Consumer Protection Commission we’ve put together the following tips and advice on buying a used car.

Read article

Selling your car on Carzone

Selling your car is a tough task and your car needs to stand out over others. There are several rules to remember that will maximise your advert's impact and ensure you sell your car quickly and with minimum fuss.

Read article

How to buy a used car safely

Buying a car is one of the biggest purchases you are likely to make. Therefore, it is important that you know the correct steps to ensure that you and your money are protected.

Read article

What paperwork do you need when selling a car?

Which documents are essential to the process of selling a car in Ireland?

Read article

How to change the registered owner of a car in Ireland

A quick run through the necessary paperwork processes to change a car’s owner.

Read article

Do you need a receipt when buying a car privately?

Should you get a bill of sale when you purchase that lovely second-hand motor you’ve seen on Carzone?

Read article

Have a question in mind?

Check our frequently asked questions or get in touch with our motoring expert.