I recently purchased a Ford Explorer from Johnny Feighery and couldn’t be happier with the experience. He was an absolute pleasure to deal with and incredibly helpful throughout the entire process. From the outset, Johnny connected with me via WhatsApp, which made communication easy and direct. He was always available to answer questions and kept me fully informed every step of the way. From organising the finance with his team, to sorting the home charger installation, he handled everything seamlessly. I also needed the car by a specific date, and when it seemed like delivery might be delayed, Johnny went above and beyond to ensure I got it on time. Even after the purchase was completed, he continued to follow up to make sure everything was running smoothly and that I had everything I needed. Outstanding service from start to finish - if you need a car, go to Johnny!

If I could give them less stars, I would. Bought a car from them in August, took 3 weeks to pick up from them. It needed to go back for a gearbox service which they said they had done when we collected it but service had no record of that, huge hassle trying to book it in and then get the car back. The car battery ran out over Xmas but we sorted that ourselves and it has gone again now 2 weeks ago so there must be a serious electrical fault with the car. Been ringing every day trying to get this booked in to get fixed, either nobody answers or we get fobbed off to another department. The car is under full warranty and it has been sat outside dead for nearly 2 weeks, causing unbelievable inconvenience as it is our family car. If this doesn't get sorted ASAP, Spirit Ford will be hearing from my solicitor. DO NOT DO ANY BUSINESS WITH THEM!!!

We bought a new Ford Puma, dealing with Jonny Feighery, and found the whole experience very customer friendly. From our initial enquiry to the delivery of our car six weeks later we felt valued and were met with professional and friendly service.

I used Ford’s pick-up and drop-off service last year and had an amazing experience, so I decided to book with them again this year. Unfortunately, this time was very disappointing. Even the booking process was difficult — when I first called, I was told I would be transferred to the mechanic to make the booking, but the call got hung up. I had to call again just to secure the service. On the day of the appointment, the scheduled pick-up time passed without anyone arriving, and I had to call to follow up before they confirmed they were coming. After collecting the car, I received details of what needed to be done but no further updates. The car stayed overnight with no communication, and the next day I had to call again to find out what was happening. Only then was I told they would drop it off later. I also found the pricing unclear. The work I chose was quoted at €180, but by the end the cost had doubled, with no explanation provided upfront. Compared to the excellent service I experienced last year, this lack of communication, poor organization, and unclear pricing was very frustrating and makes me rethink my choice.

Just had the best service experience at Spirit Ford of Dublin. Service manager, Brian was amazing. Friendly, efficient and knowledgable, he quickly processed my car and had it back to me on time by the end of the day. The car (Max) came back looking brand spanking new both inside and out. In the 8.5 years I have owned the car, this was easily the most impressive service call. I felt like I got a new car.