We had a great experience buying our new car from MSL Mercedes Garage. From the moment we arrived, the service was professional, friendly, and relaxed. A special mention to Gavan, the salesman, who was excellent throughout the entire process. Gavan was knowledgeable, honest, and never pushy. He took the time to explain everything clearly, answered all our questions, and made sure we were comfortable with the purchase. The whole process was smooth and straightforward, with no pressure or hidden surprises. I couldn’t be happier with the service and would highly recommend MSL Mercedes Garage, especially if you’re dealing with Gavan. I’ll definitely return in the future.

My name is Junaid Mahomed (aka.Joe soap on e mail). Recently, i enjoyed ery cordial telephonic experience. with your.Receptionis who promptly relayed my request to Mr. Dean Fulston so I didn't have to repeat myself. It was wonderful speaking with Dean who helped me as much as he possibly could with my requests. He was very patient and did not rush albeit it was past closing time.He mailed me a Link the next .morning as promised and which I am presently considering. It was a very enlightening and Informative conversation I had with your Personnels. They were absolutely great. I enjoyed the interaction immensely and would be looking forward to visiting this Dealership as soon as possible I will recommend MSL ANYTIME. Thank you.

I recently purchased my second car from Frank Madden at Ballsbridge Mercedes, and once again, the experience was outstanding from start to finish. Frank’s level of service is genuinely exceptional. His communication throughout the process was clear, timely, and reassuring, making everything feel seamless and stress-free. He goes above and beyond with thoughtful extra touches that really make you feel valued as a customer rather than just another sale. What truly sets Frank apart is how easy and pleasant he is to deal with. He’s professional, knowledgeable, and, above all, a genuinely nice person who takes pride in what he does. That makes a huge difference. I wouldn’t hesitate to recommend him to anyone considering a purchase. I’m already looking forward to coming back for my third car in a few years’ time—there’s no doubt I’ll be going straight back to Frank at Ballsbridge Mercedes.

Recently bought a Smart car from here. The sales person Rebecca was a pleasure to deal with,always helpful and friendly. Her professional yet easygoing manner makes a nice change from usual salespersons attitude at other dealers I have used over the years.The finance was arranged with minimal fuss and all options explained. Only slight negative was the car was not updated to the most recent software at handover. I will definitely consider buying from here again.

The service work completed was all good and on time. I got new disc pads, new discs on rere, new wipers and four new tyres. My only disappointment was that the car was not washed or mini-valeted. I would have expected this as the service work completed was pretty expensive.