I have been dealing with Lexus M50 North for a number of years on maintenance of my 2018 450 RX. I recently bought a new 2026 Lexus RX450H+LUXURY there. Fantastic car! But, I really want to say that my dealings with Lexus M50 North was superb. From the moment I met with Bill Sheehan, Lexus M50 North Sales Executive, I was dealt with nothing but absolute professionalism. There was no hard sell, just facts. I was also trading-in and I got a really competitive valuation. I know that because I obtained quotes from other dealers also. Registration paperwork, payments etc all handled by Lexus M50 North seamlessly. I cannot thank,and,recommend Lexus M50 North, and in particular, Bill Sheehan, Lexus M50 North Sales Executive, enough. Michael Ennis.

Good communication with customers I had the opportunity to work with a salesman named Bill, who is a very nice person and responsible for his work . I recommend him as well as the entire team working at the car dealership Thanks you Rafal

professional place to service your car, no problem with replacement car, service well done , honest , nice and respect highly recommended

Short version: I highly recommend that you stay away from this place! They crashed my car, refused to fix the wheel that they damaged way further as "it already had scratches on it", couldn't fix my AC, and treated me as if they were doing me a favor to fix the damage that they did. They used phrases like "accidents happen every day" and "it is a 2014 car, it won't be perfect." See pictures attached; the second pic shows how much I love this car, but they treated it like it was worthless. Because of this, they had my car for over 2 weeks, and I received a grand total of zero disc0unt on the service. Long version: Words cannot describe how bad the customer service is here - at least if you have an older car. I'm sure the treatment would have been very different if I had a brand new Lexus! First, I took my car for the usual programmed maintenance and also asked them to look at the AC, as it has some sort of fault that causes it to reset to default every time I power the car on. It takes a minute to do so and requires manual power on/setup. Their answer to this was "we could not find a fault, better just wait for it to die completely, and then we change it. The 12 months warranty won't cover it." Nice start - they can't even find issues in their own cars. Then, to make matters way worse, they managed to somehow crash my car! Things only went downhill from here. I heard things like "accidents happen every day" and "it is a 2014 car; it won't be perfect" from the manager himself. They refused to fix the wheel that they damaged way further just because "it already had scratches on it". Even though I acknowledged that first and said I'd pay for the repair of the other three wheels, they still refused. They had my car for over 2 weeks while they lent me the cheapest red Corolla they could find on the lot. I had to keep chasing them to get any sort of updates. When I finally got it back, the rear seats were covered in dirt, like they had put dirty car parts inside it while working on it, and they didn't even bother cleaning it. After all of that, I received a grand total of zero disc0unt on the service, which I paid in full, as if they had done an awesome job on changing oil and filters. After loads of emails back and forth complaining about all of this, all I got as "a gesture of goodwill" (to quote their own words) was a valet to clean the seats (which I didn't even bother to use; I'd rather take it to someone I trust) and a discount on the next service with them. But again, I won't be taking any advantage of it, as my car will stay well away from this place in the future.

Just pick up my new NX 450+ from Denis Mahony M50, I have to say in all my many years of purchasing many different brand cars from Mercedes to Porsche to Land Rover my experience today was ultimately the best experience I’ve had in receiving a new car to date many times Bill Sheehan In Sales and Jackie and Finance, what a pleasurable and brilliant experience in picking up a new car well done team at Dennis Mahony M50 Dublin thanks Terry Woods