Not a great experience. Firstly, I had to go to a Kia dealer due to a recall. I chose Kia Dundrum as it was the closest. Had to wait 3 months for an appointment. Then their reminder sms had a different name on it and the form I needed to fill in at the branch had a different name to that. The service was fast and within 20min or so I could get going again, however, they adjusted all my mirrors and my driving seat in all the possible ways it can be adjusted. Just not a good experience overall.

Car no 2 out of Kia Dundrum. From ordering our car of Paul ( pleasure to deal with ;) )and collecting it 3 weeks later, then 2 small service call in we can only give you guys 5*. Ladies out of service department made guarantee repair proces very pleasant and stress free with replacement car. Purchasing Kia from you was definitely the right move. Highly recommend

Difficult to get an appointment,, bad service and rude staff.I got the service done by them after a year I bought from non Kia dealer. They handed me over the car after service with a listing of all checks done while the headlight was not working. So don't know if the rest checks were done or just ticked on the sheet. Following years I tried to book for service but due to waiting time I decided to get the basic service done from non Kia dealer. Now I am feeling some noise when it goes on hybrid battery and the bars are not showing high enough, so I thought to get a check up done before 7 year warranty lapse, I spoke to the service department, she said the warranty is only 2 years, when I mentioned the 7 year warranty claim on Kia website, she said yes it is but what's the problem, I explained her the issue, she first hanged up then I called again and she said "why I feel it's hybrid battery" I told her that's wish I was mechanic and would have known, that's why I am ringing you. She rudely said the earliest is March 25, so 4 months later. I told her that I don't want to have a bigger problem driving with this for another 4 months, also I may not have 7 year warranty valid by that time, she took the registration and told me that the 7 year warranty is expiring in Jan 25, so I requested her to give me earlier date, she said you need an appointment before but we can't. So what type of service it is. Don't understand.

I bought my car here and people are helpful, as well as good service.

Had an issue in May - had to bring the car in 4 times and assured each time everything sorted. It’s only 4 years old - this shouldn’t be happening. Now this weekend - driving down the country - diesel fell out of the car destroying every surface I drove on. I lost half a tank as the fuel fell out of car - the smell of diesel was overpowering. Thanks to Doran’s garage in Ballygarret they cable tied a broken fuel injector (that I was assured was fixed) and we hobbled on after soaking up all the diesel flooding the engine. Tomorrow visit 5 in 3 months. Disgraceful. I cannot understand why they won’t fix this injector issue. 5 times !!!