Not a great experience. Firstly, I had to go to a Kia dealer due to a recall. I chose Kia Dundrum as it was the closest. Had to wait 3 months for an appointment. Then their reminder sms had a different name on it and the form I needed to fill in at the branch had a different name to that. The service was fast and within 20min or so I could get going again, however, they adjusted all my mirrors and my driving seat in all the possible ways it can be adjusted. Just not a good experience overall.

Car no 2 out of Kia Dundrum. From ordering our car of Paul ( pleasure to deal with ;) )and collecting it 3 weeks later, then 2 small service call in we can only give you guys 5*. Ladies out of service department made guarantee repair proces very pleasant and stress free with replacement car. Purchasing Kia from you was definitely the right move. Highly recommend

I bought my car here and people are helpful, as well as good service.

Had an issue in May - had to bring the car in 4 times and assured each time everything sorted. It’s only 4 years old - this shouldn’t be happening. Now this weekend - driving down the country - diesel fell out of the car destroying every surface I drove on. I lost half a tank as the fuel fell out of car - the smell of diesel was overpowering. Thanks to Doran’s garage in Ballygarret they cable tied a broken fuel injector (that I was assured was fixed) and we hobbled on after soaking up all the diesel flooding the engine. Tomorrow visit 5 in 3 months. Disgraceful. I cannot understand why they won’t fix this injector issue. 5 times !!!

Difficult to get an appointment,, bad service and rude staff.I got the service done by them after a year I bought from non Kia dealer. They handed me over the car after service with a listing of all checks done while the headlight was not working. So don't know if the rest checks were done or just ticked on the sheet. Following years I tried to book for service but due to waiting time I decided to get the basic service done from non Kia dealer. Now I am feeling some noise when it goes on hybrid battery and the bars are not showing high enough, so I thought to get a check up done before 7 year warranty lapse, I spoke to the service department, she said the warranty is only 2 years, when I mentioned the 7 year warranty claim on Kia website, she said yes it is but what's the problem, I explained her the issue, she first hanged up then I called again and she said "why I feel it's hybrid battery" I told her that's wish I was mechanic and would have known, that's why I am ringing you. She rudely said the earliest is March 25, so 4 months later. I told her that I don't want to have a bigger problem driving with this for another 4 months, also I may not have 7 year warranty valid by that time, she took the registration and told me that the 7 year warranty is expiring in Jan 25, so I requested her to give me earlier date, she said you need an appointment before but we can't. So what type of service it is. Don't understand.