The level of disrespect from some employees here is ridiculous. I was talked down to and given zero information on my car unless i reached out myself. My Citroen car had an ECU issue that has been ongoing so I decided to have the car towed to Hugo Loonam as that’s where I had bought it a few years back. Took 2.5 weeks to get an appointment and then the car proceeded to stay in the garage for a week with no work done with the claim they had “too many cars” to work on. Once the job was “finished”, they proceeded to tell me that there was an Ad Blue system issue they couldn’t fix, despite it being a Citeron garage. I was then charged for the work they completed and was left with an engine light, an Ad Blue light and a service light and a reference to yet ANOTHER mechanic which I have to book myself. The car was also absolutely filthy, it was covered in mold (from a window being open and no care taken to prevent that or to clean it) and broken parts of my car. Avoid this place at all costs.

Absolutely delighted to have dealt with Hugo Loonam motors, Was stuck for a part and the staff went above and beyond to sort me out, Great service

Fantastic service as always from Hugo and the team at Hugo Loonam Motors. Delighted with the Suzuki I purchased and the customer care from the service dept. Recommended if you’re looking for a new or used car in the midlands of Ireland.

I recently bought a car from Hugo and found the whole experience a pleasure, everyone is lovely to deal with and the after sales service is 5 stars. I would highly recommend Hugo and his team.

We've used Hugo Loonam's occasionally in the past for servicing a Citroen C4. Never had an issue. We bought here recently and must comment very favourably on the process. We found a car online that ticked most of the boxes, and went to view it, meeting Seán in the showroom, and taking a test drive. Seán dealt with us straight up and honest, with none of the BS one gets too often in the car showroom. We considered the deal and went for it. I won't say he was a pushover, coz he wasn't. He was firm but fair, and when my asks went too far for him, he quickly escalated to Hugo, who was equally firm but fair. We went ahead, and when we collected the car, everything we had agreed had been done on the car, without any skimping. A niggle we found later was reported to Seán who raised it with Hugo, who immediately agreed to sort it out. We're very happy with our purchase so far, and advise others accordingly. Don't be unreasonable, and you'll be treated fairly. Well done, Seán and Hugo. We look forward to many years of good service from all at Hugo Loonam's.