I had an incredibly disappointing experience with BMW Frank Keane. they only seem to know how to replace parts, but they fail to diagnose the actual problem. It's unbelievable 🥲 I have spent a significant amount of money – 15,000 euros on BMW's warranty and an additional 4.5k of my own – yet, my car broke down several times in the M50. How is this even possible? To make matters worse, I requested a detailed list of all the parts that were replaced in my vehicle, but I was told that, since I haven't paid for the parts directly, they are unable to provide any receipts or documentation of the work done. The car is currently experiencing over 13 misfires. It's absolutely horrible. They didn’t even offer a courtesy car for the entire month. Not only that, but they consistently fail to keep their word, promising to call or confirm but never following through. I constantly have to chase after them. The level of attention and customer service has been very poor. I am deeply disappointed.

Recently bought a 5 Series from Frank Keane, I dealt specifically with Conor Jenkins. The whole process was excellent from start to finish. From my initial enquiry to getting the keys, everything was incredibly smooth and Conor was very quick in following up whenever I had any questions. I even changed the car I wanted mid-purchase but that was no trouble at all. I'll also mention Damien, one of the tech guys walked me through the car functions when I picked it up. He was great and very helpful also. Easily the best car buying experience I have ever had. I was made to feel like a valued customer which isn't always the case when buying a car, despite the amount of money changing hands. Would happily recommend Frank Keane and Conor to anybody.

The girls at the desk were lovely , a bit of a wait but very comfortable surroundings to wait in. Was also able to work from here while I was waiting on my car.

I recently purchased a car from this dealership and had a fantastic experience. David, the salesperson, was professional, patient, and really helpful throughout the whole process. He made everything clear and stress-free. After the purchase, Lukas took the time to explain all the features of the car in detail — he was very knowledgeable and friendly. Both David and Lukas were a pleasure to deal with. Highly recommended!

I had a great experience with Frank Keane BMW regarding my X5 . I contacted them about a warning message related to the 12V battery and a screen issue, and they were extremely responsive and helpful from the start . They ran a full diagnosis , confirmed everything was working properly. The car was cleaned and ready on time, and they made the entire experience smooth and stress-free. Highly recommend!