Absolutely brilliant service from start to finish. The team were friendly, honest, and really knew their stuff—they took great care of my car and explained everything clearly. My car was in great hands, and the whole process was smooth and stress-free. The showroom is also stunning—modern, clean, and very impressive. I will absolutely be returning to Conway Motors to buy my next car.

Very good cars sales and after service with quick response You are important person to there business

I am sharing this as a true, full, and honest account of my experience at Edward Conway Motors on Thursday, 12th February 2026. Having purchased over 30 new vehicles, I have never encountered such a lack of basic professionalism or customer care. Despite a pre-arranged appointment for a test drive of the Kia EV3 with Jamie (who was very helpful via WhatsApp), the experience upon arrival was unacceptable: • Non-existent Welcome: We were ignored by staff. The person at reception remained on the phone and eventually just gestured towards the sales offices without any greeting. • Poor Hospitality: My family and I waited for a significant amount of time; several staff members walked past us, yet we were never offered a seat or even a coffee. • Vehicle Condition: The car provided was a "Sold" vehicle with 25,000 km. It had been left outside in heavy rain with the door open, leaving the driver’s seat soaking wet. • Safety & EV Prep: No one explained the controls or checked my experience with EVs. Most shockingly, the car was handed over with only 8% battery remaining. The range indicator failed just five minutes into the drive, forcing us to cut the test drive short and return. • Dismissive Treatment: Upon returning the keys, the salesperson didn't even pause his phone call to acknowledge us. For a dealership that has been recognised as a "Global Best Dealer," this level of service is staggering. I will not be purchasing a Kia from this dealership.

I recently purchased a 261 Kia Sportage off Jamie. He was an absolute joy to deal with and very helpful and polite. He got me a great deal on my trade in and helped me pick the most suitable car for my needs. Was always there to pick up the phone to any questions or queries I had. I will definitely be coming back to Edward Conway motors in the future for my next car. If anyone is looking to buy a car I would highly recommend Jamie to look after you.

Picked up my new EV6 this week. Shane was very helpful from start to finish. This is my first EV and the team at Conways made the whole thing seamless!