I visited Deerpark Motors in Charleville seeking a wiper motor for my 2019 Dacia Duster. My local dealer was farther away, so I hoped to support a more local business. Unfortunately, the experience was the opposite of helpful. 1. Exorbitant Pricing: The only option presented was a complete assembly for nearly €400. For a single wiper motor, this price is unreasonable and feels like being taken advantage of. 2. Deliberately Withholding Information: When I politely asked for the official part number so I could understand exactly what was being quoted, the staff member refused to provide it. He offered no valid reason. In contrast, main dealers (like Dacia Cork) understand that providing a part number is basic customer assistance. Here, it was treated as proprietary information to force a sale. 3. Unnecessary Interrogation: I was asked, pointedly, if I had purchased the car from them—implying that service might be conditional on being an existing customer. For a simple parts inquiry, this is irrelevant and creates a hostile, unwelcoming atmosphere. Conclusion: This branch appears solely focused on extracting maximum profit from each interaction, with zero interest in genuine customer service. They were useless unless I was willing to immediately pay their inflated price. Their attitude suggests they need every sale to "meet their bonuses," as you put it, rather than building trust. Advice to Others: For fair prices, transparent information, and actual help, drive the extra distance to an official main dealer or seek out an independent specialist. Do not waste your time here unless you enjoy being treated with suspicion and pressured into overpaying.

Fantastic experience dealing with Fergus to trade in our old car and buy a year old Dacia. Service was superb with the new car driven to meet us in Carrigaline by Cathal who then took the time to walk us through every aspect of our new car. Car arrived spotless, couldn't recommend more.

Great customer service I have received from Michael R. This is my 3rd car from him and I can't recommend him more. Answered every single question and helped me a lot. I drove from Limerick just to deal with him - that means something 😃. 5 star service.

Cannot recommend Brian enough, you are lucky to have him Rang about a Dacia I am having issues with, which another garage is not dealing with, he gave me the most likely cause. We will definitely call when changing our cars next!

Fergus and his team at Deerpark Motors always give a 5 star service to their customers. Their very professional and friendly to deal with, will always fit your car in for a top service. Their sales & after service is second to none. Kevin in Stores is so helpful and pleasant always. There's a super team there, keep up the great work!