Rob McGrath at Colm Quinn was exceptional to deal with. I've never received the same level of care in Dublin since my first purchase in 1995. Regrettably, 11 months after purchasing my X5 M50d from Colm Quinn Athlone I have been stunned by how little care and attention I’ve received. Unreplied to messages and phone calls for 6 weeks and eventually a request to do a 6 hour round trip from Dublin to assess the fault rather than order in part and repair while there. Then a second trip to fit the replacement part if required. I was also told that the fault would most likely not be covered under warranty and to say that when I brought the car in and to see what could be done for me. Visited a BMW dealer in Dublin today. Showed them the pic of the fault on my phone and from his desk the service advisor ordered a new part under warranty without even going to see the car in the carpark! The drama over nothing from Colm Quinn BMW has caused me severe stress. I’m absolutely stunned at their nonchalance towards their customers and will never visit their dealership again.

I recently bought a car from Colm Quinn’s and I would highly recommend them !! Igor was so nice to deal with , I only rang enquiring about the mileage and I thought it was a little out of my price range but Igor was amazing and very patient and helpful and returned all my calls immediately throughout the whole process .. A week later I drove my car home , 2 year unlimited mileage warranty from BMW. The staff were so helpful and efficient to deal with and I love my new car !!

Very poor customer service on parts. Stopped by for a repair quote, was standing around for a good while to be told they were too busy, then I was asked to email over pictures, followed up with email and two phone calls and after three weeks of waiting was eventually told a minor cosmetic scratch couldn't be estimated without inspection with no availability until July. This should have just been communicated from day one.

A five star recommendation for Colm Quinn Athlone and in particular their Sales Manager, Robert McGrath. I recently purchased a new BMW and couldn’t be happier with the service and attention I received throughout the process from Robert. Purchasing a new car can be a head wrecking journey and having a person of Robert’s knowledge to guide you through the pros and cons of what’s suits me best was invaluable, while always leaving the ultimate purchasing decision to me. This is an excellent example of guidance to help a customer make a decision without pushing for a sale, thank you Robert. Finally, a special mention to Tara who guided me through all the techie details that new cars now come with, Tara’s knowledge and ability to explain the details was excellent , thanks Tara. Darina - 21-02-2025

We bought a car from Quinn’s before Christmas, had an issue which was handled professionally and efficiently by Gavin in the service dept . Look forward to doing more business with them in the future .