Deceptive – Do NOT buy a car from here. They claim to offer a 2-year warranty, but they don’t take care of your car at all. When your car breaks down, they just tell you to call BMW – or they completely ignore you. When you bring the car in, they keep telling you to come back next week, then the week after. Just lies. I paid €3,500 extra for this car, and when it broke down, they refused to even look at it. I had to call BMW myself. BMW agreed to take care of it, not the dealer. This place is all lies and deception. I strongly advise against going there. Absolutely do not buy a car from this place.

Just bought a car from Colm Quinn BMW athlone and had a fantastic experience. Huge thanks to Rob McGrath and Nessa for their professionalism and support throughout the process. Everything was smooth, the car was in perfect condition, and the service was top-class. Highly recommend!

Rob McGrath at Colm Quinn was exceptional to deal with. I've never received the same level of care in Dublin since my first purchase in 1995. Regrettably, 11 months after purchasing my X5 M50d from Colm Quinn Athlone I have been stunned by how little care and attention I’ve received. Unreplied to messages and phone calls for 6 weeks and eventually a request to do a 6 hour round trip from Dublin to assess the fault rather than order in part and repair while there. Then a second trip to fit the replacement part if required. I was also told that the fault would most likely not be covered under warranty and to say that when I brought the car in and to see what could be done for me. Visited a BMW dealer in Dublin today. Showed them the pic of the fault on my phone and from his desk the service advisor ordered a new part under warranty without even going to see the car in the carpark! The drama over nothing from Colm Quinn BMW has caused me severe stress. I’m absolutely stunned at their nonchalance towards their customers and will never visit their dealership again.

Absolutely awful customer service on more than one occasion has put me off ever purchasing from here. First occasion rang enquiring about trading in a 4 series for an x3 as we had just had a baby and needed more space. Man on the phone was extremely rude and said oh well if you have a child your car is probably dirty, which is an extremely rude and unfair statement to make. The child in question was a newborn baby so couldn’t possibly dirty a car. Next occasion we had managed to source an X5 from England and needed a few things sorted on it. Rang up in May to enquire about getting it looked at and when they heard the car was from England they said they wouldn’t be able to even have a look at it until at least mid July and would ring us back that day but they never rang us back at all. I would advise everyone to avoid this place at all costs. They don’t care about customers or seem to want any custom unless you’re buying a brand new car from them. You’re now asking me to leave my name which is think is completely pointless now as after how we were treated we haven’t had a chance to be a customer or yours and never will be a customer of yours. We would have used you to service and do any work on our X5 but that is never going to happen now.

I recently bought a car from Colm Quinn’s and I would highly recommend them !! Igor was so nice to deal with , I only rang enquiring about the mileage and I thought it was a little out of my price range but Igor was amazing and very patient and helpful and returned all my calls immediately throughout the whole process .. A week later I drove my car home , 2 year unlimited mileage warranty from BMW. The staff were so helpful and efficient to deal with and I love my new car !!