Fantastic experience with Niall and BYD Galway. They gave me a very fair trade-in. So professional and helpful with all aspects of buying my new Seal. Highly recommend this garage, great service!

Really disappointed it took 5 days to swap out a normal 12V car battery. Weather and holidays were the excuse given. For a company that specialises in batteries, swapping a normal car battery (just the little normal car one) is completely unacceptable. They also refused to cover the additional car rental expenses. BYD comes with roadside assistance that covered the first three days of the car rental, but I am out of pocket for the other two days. BYD's approach appears to be "so what" which is shocking, especially as they're trying to build the brand in a new market. I tried to contact their customer service and just get run around to call local dealer, roadside assistance, another line that just recommended to call BYD customer service. I love the BYD Atto3 as a car and it's a cute fun car to drive. But, if it takes 5 full days for a simple swap, this makes me think really poor of the company. It worries me what would happen if the car needed a bigger repair - how long would an actual repair take?

The personal service in this company is outstanding. I dealt with Patrick, extremely helpful. I would highly recommend them.

Really nice staff, great selection of eVs.