Geraldo is an amazing person to deal with. He is a top notch man. We ordered our Ford Explorer Select extended range model in Red Color in November but God had other plans. Our car is still in manufacturing while writing this, Geraldo did his best effort to get us same model from another ford dealership but unfortunately it was not on par with our expectations and we denied it and they accepted that and searched their inventory to find us an arctic blue select extended model with Driver assistance package and offered us extra discount. This is what I call exceptional customer service. I admire effort of all the people to make us happy. They pushed extra mile to meet our expectations. Huge shoutout to Geraldo, Pat and Paul to keep their excellent customer service. Note to future customers who want to save money and get bang for their buck. Go for select extrnded range and stretch your purse to get driver assistance package as you will get power, hands free tailgate and parking led logo on floor which is very cool in my opinion plus self driving and 360 degree camera, self parking assist. Bang for buck.

Excellent customer service and product knowledge as always. This is my 3rd car bought from Ford Airside and wouldn’t change a thing. I picked up my brand new Kuga ST line X 3 weeks ago and couldn’t be happier. Dean Burch is always top class at what he does. Very helpful through the whole process and made it super easy. Ford credit was also hassle free. Delighted with the quick turnaround, thanks very much Bright Ford Airside!

Very disappointing service. Additional work was carried out without clear prior approval, and the final price was much higher than expected. Communication was poor, and when clarification was requested, the response was unprofessional. This is a matter of transparency. I respectfully request the owner to address these issues, improve the service, and ensure staff behave professionally in the future. Customer service seriously needs improvement.

Bright Ford campus in Swords.Its the best Car dealership by far. The hospitality from the staff is outstanding. Our sales man Deen was absolutely a Gentleman and so professional. There was noting left unexplained and he was so informative and made sure my husband Joe and my son David and I new everything about our ford Kuga we were buying as we needed disability adaptions done. He really went above and beyond. Also Mat was so polite and made sure to greet us the few times we were there. A big shout out to Dean Burch with lots of thanks from us for such a fantastic sales experience. Our Bright Ford Kuga is a fantastic and beautiful car. We absolutely love it an highly recommend Dean Burch in bright ford campus Holywell link road Swords for buying Ford Vehicles.

Stay well clear of this dealership. Absolutely appalling company. All I needed was to have an immobilizer reset. Four weeks waiting for an appointment. They had the car for a forther nine days after the appointment date. They carried out work on the car without my knowledge or permission. No paperwork, no record of work carried out. Only way I knew is an obvious replacement part being visible, and a (I use the word reluctantly) mechanic telling me over the phone that there was a recall on the airbag. The car went into them with an airbag warning light and came back to me with the same warning light, even though they said they worked on it. Next, the radio and CD player. Battery needed replacement, so radio needed to be reset. It was, but now the CD player doesn't work. Bright's reaction was "we didn't touch the CD player". The radio and CD player are the same unit. Cost for resetting immobilizer and replacing battery, €550. Took 5 weeks and returned to me with a broken CD player and no record of the recall. As a lifetime Ford owner and a proud supporter of Irish business, I am disgusted by this appalling customer service and treatment by Bright. If you need servicing, stay well clear of this company. They are a disgrace. I can only assume that their sales and other brands are as diabolical.