So far it has been good Adrian Rang me back today, I sent photos of my lovely Car, I am sure they will give me TOP Trade in Value… 🤞🤞🤞🙏🙏👍

Cian was wonderful from start to finish. Great communicator , very knowledged on the vehicle and gave some great advice. Great experience when collecting , even for a pre owned vehicle . Thank you so much. I love it !

Fantastic Experience from first Meeting Salesman Vinny..Top class Customer Service & Handover was thorough and Even came in on his Day off to Handover Vehicle.

Jaguar iPace parking sensors stopped working after a Jaguar software update. Waited a few weeks for appointment. Three hours at garage, diagnostic that took 30min, was informed that rear parking sensors were faulty. Basically paid diagnostic fee for information I knew before visiting the garage. Drove iPace home and had to ring the garage back later to chase up a cost for replacement. Almost €700 for two parking sensors was estimated. I Indicated at the time of booking that I had noticed many online reviews of Jaguar owners experiencing parking sensors issues after software updates. I was told, we are unaware of such issues. A week later, my friend dropped his iPace into Bolands with parking sensor issues and sensors were replaced under his independent dealer warranty. While waiting at the garage, I had the use of a room adjoining the staff canteen (divider wall). Let’s just say the language I heard and discussions was not what a customer would expect to hear at a JLR main dealership. Staff should have been informed of a customer’s close proximity. I sent an email to Bolands service department outlining my experiences at the garage. Two weeks later, I received contact from the service agent asking had I heard anything back from Bolands regarding the experience I had at the garage. Indicated that I had not received any communication from Bolands. Agent indicated that someone would be in contact soon. Another week has since past and still no contact from Bolands, Waterford. Almost three weeks since I reported the experienc. Customer service leaves a lot to be desired.

I recently had some new parts fitted to my Defender and I’m happy to say I had a very good experience dealing with the service department. I liaised directly with Emma, who I found to be extremely efficient and effective in ordering the necessary parts. The whole process was smooth and professional from start to finish.