Online finance

Get in touch

Address

Cork Road,

Midleton,

P25 Y339,

Cork

Opening hours

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

Saturday:

Sunday:

09:00 - 18:00

09:00 - 18:00

09:00 - 18:00

09:00 - 18:00

09:00 - 18:00

09:00 - 17:00

Closed

Abernethys Brands:

52 customer reviews

4.3 out of 5
Claire Smythin the last week

I had an extremely disappointing experience with the customer service at this dealership. Initially, we checking in the car, I was met with questions, eye rolls and told to sit and wait. We witnessed how poorly a woman in front of us was treated—her keys were handed back with no explanation other than “we need to keep the car.” When she asked for more details, the staff member was incredibly dismissive, barely responding as he walked away. I was genuinely shocked by how unprofessional it was. When it came to our turn, we were immediately asked for payment without any clarification on what the issue was or whether the car had been fixed. When we inquired, the staff member sarcastically stated, “Your first mistake was bringing it to a garage.” This is the same garage that, over the phone, diagnosed a possible timing belt issue without even inspecting the vehicle. I asked twice if he could assist us or recommend a specialist for the electrical problem, and after much reluctance, we were finally given a vague suggestion. Overall, the experience was incredibly frustrating. The customer service was not only unhelpful but also rude and dismissive. Sadly, our second mistake was trusting this Ford dealership with our car. It's not hard to be nice.

Sandy Kayin the last week

Very disappointed with the level of customer service received. Shocking really, very unprofessional. I won’t be coming back.

Phyllis Gleeson Walsh2 years ago

My sister got her car, very professional and approable sales man. Car ready when we arrived to collect, we'll wortha visit. 👌👏👏

Ann Phelan2 years ago

Very nice show room, and extremely professional and knowledgeable staff gave great advice on my purchase

Margaret Whitea year ago

So pleased with my new car. Staff super efficient and friendly. Well deserved 5 stars.

About this retailer store page

All content on this retailer store page has been provided directly by the dealer for your information only. Carzone does not check or verify this content and therefore is not responsible for any content displayed here. We recommend that you contact the dealer concerned before making any decision or taking any action based on the content featured here.