If you want to drive happy , stay away from this company. I trade-in my van in 2023 and the reason was that my previous van was from them, and there were no problems. Unfortunately, I can't say that about this van. Since the purchase, only an ongoing problem with the van, engine, oil leakage all over the engine. I wanted to return the van after 2 months of driving after buying the van, but they refused to promise to repair it under warranty. I gave them a chance, but the problem was still there, and they told me there was nothing wrong with the van. A few months of driving I asked them to check the van again because there was still a smell of burn oil, no power to the twin turbo van and a problem with 2nd gear. They took the van to check and as usual, they found nothing. When I showed them a report from an independent engineer, they finally agreed to fix the problem. As few months of driving, the van broke down again and it was the components connected to the previous repair. There are still faults that have not been repaired since purchase and windsor refuses to repair them. Some of the things that have been repaired are broken again, Windsor refuses to repair them. I tried several times to communicate with windsor to return the van, but they refused. John after sales manager always been cheeky not saying about head of sales Ivan Jurkovic who told me that he will not deal with me and I Can email God because in Windsor only above him is God , and I can take legal action against Windsor. Joke company , not care about customer. Hi Sean, Thanks for your reply. I have already contacted the head office but unfortunately have no response. The person I deal with at head office was Winnie. Please see some pictures of what the van looked like when sold by Windsor, and they didn't see any problems with it when they did several inspections until I showed them the report

From the first phone call to the final signing of the paperwork I was extremely impressed with how professional everyone is in Windsor Motor Mall. They all made the process of buying a new vehicle very simple and relaxing. I could not be happier with the service I received. Special mention to salesman Joshua Doyle. Joshua was extremely helpful and went above and beyond to make my experience very enjoyable. I will return with more business.

We had a few issues initially with our purchase at Windsor MotorMall, but once David Simpson took ownership of the situation, everything was sorted quickly and professionally. He kept us updated throughout the process and made sure all of our concerns were addressed. Thanks to his help, we are now very happy with our Hyundai Tucson 2019 model. Great customer service in the end — thanks again, David!

I dealt with Niall in sales and had a great experience from start to finish. The atmosphere was very relaxed, with no pressure at all. Niall was highly professional, yet also open and friendly, making the whole process easy and comfortable. He gave me the space to look over the car on my own, which I really appreciated. We agreed on a very fair trade in value for my own car. Although the car preparation took a little longer than expected, I was genuinely impressed by the level of detail and care they put into it before handing over the keys. A top quality service all around.

This is my second time buying from Windsor. This time I was dealing with daniel. Have to say it was smooth sailing just like the first time they were very helpful and kept in contact all the time. When the car was delivered to me there was a lovely bottle of wine and chocolates. It was a lovely touch and I will definitely be back when I am upgrading.