Pros: Inside is clean, and neat. Employees are very friendly and professional. They have a lovely little coffee bar and a comfortable space to wait. Cons: The place is hard to navigate with extremely limited parking for customers. Despite being the largest dealership in Galway, they cannot provide all service requirements for the vehicles they sell and service. They also hold "bankers hours". You MUST take time out of work in order to get any work done. My wait was 6 WEEKS to fix something. Previously I had to wait EIGHT weeks for a basic service. While the employees are wonderful and the quality of their work is good, I can't say I'd recommend them for service for these reasons. They clearly do not value the money their customers time and money.

Went in to see if I could get a Firmware update on my imported Mazda Demio. The lady at services front desk told me they didn’t have the right computer to change the software on Japanese cars. She suggested some other shops nearby, and when I asked them they said the Mazda dealer should absolutely be able to. I then was able to achieve this within about 20 minutes with a laptop and a usb stick at home. The files are online for free and all you need to do is plug in the usb into the car and let it update. Very simple, just watch a YouTube video. Felt like they didn’t want to help just because I didn’t buy the car there. I’d happily had paid for the service before knew I could do it myself. A Mazda dealer should know how to do this easily, and as the only Mazda dealer in Galway should offer the service. Only 2 stars as the lady at the front desk was very nice.

I brought my car to Windsor Galway 3 months ago for a full service, which was quite expensive. I expected everything to be done properly, including the oil change. But 2 weeks ago, I got a message on my car saying "Oil Change Due". That doesn’t make sense, since the oil should have been changed during the service. I’ve been calling and sending emails, but no one has replied. So disappointed. After paying that much, I expected better service and at least a reply to my messages.

Just received our New car today, and wanted to send a massive thank you and appreciation to the sales Manager Mr Gary Brown so efficient and professional, very helpful and made the Finance process pain free A1 in his job

Called in to Windsor today to look at buying a Renault Symbioz. Might aswell have not bothered. First experience with Windsor and will be my last. Firstly, I had to park at back of lot because all customer parking spaces were full (only 2 customers in showroom). Then as I made my way to the showroom not one but two Windsor employees drove cars through the pedestrian crossing as I ways trying to use. When I eventually reached the showroom I was completely ignored by the salesman who after a couple of minutes promptly got up from his desk and walked out. Tried looking at car I was interested in and it was locked. After 10 mins decided to leave and as I was leaving a Windsor employee driving a van stopped up for a chat with another employee blocking my exit. When after a couple of minutes waiting I showed my displeasure by moving my car forward he promptly started laughing at me. Looks like my hard earned money will be going elsewhere. Sad that I'll have drive to Ennis or Mayo to buy a Renault.