I have just purchased a car from Western Motors , Galway , I was dealing with Gabriel , Carla and Tom , I have to say the service was excellent from start to finish, was so impressed . Gabriel was very efficient and professional . Nothing was a problem . Tom even drove over to Co.louth on his birthday to deliver it . Would 100% recommend these guys. I can't compliment them enough, Thank you for your excellent service .

Dropped van in for service, specifically asked about starter issues, was told everything was fine but needed to come back in a month for software update. Came back for the software update, once again asked them to check the starter, was once again told there was no issue. Three weeks later, van wouldn’t start so had to get it towed to a garage where they told me the whole starter had to be replaced. Have emailed and called Western Motors several times and got no response.

Service - €280+ behaved as if they were doing me a favour. On collection found the car had not been washed, computer system tyre pressure widget had not been finally saved. Had to prompt service person for review of the service (review was not volunteered). Honestly, for the amount of money a service costs they could at least be courteous.

Having dealt with Gabriel over the past six years, it's been a complete pleasure. His help and assistance in sorting out cars for us, has made life so much easier. The personal and friendly atmosphere he exudes, plus after sales follow up and contact, is second to none. Thanks Gabriel.

Excellent customer service. I got a puncture in Briarhill business park last Friday afternoon. I popped into Western Motors to see if anyone could help. I was greeted by a very nice lady who said it would be no problem. Shortly after a friendly young man arrived to take the car into the workshop. Within 15 minutes the wheel had been changed and I was good to go. To my surprise there was no charge for this excellent service.