Great car, shocking service. Don't believe any of these positive reviews. Communication is awful. Customer service is non-existent for after sales. When nothing is wrong the car is super, but when something goes wrong, which it always does, then it's an absolute nightmare. You need to wait weeks for the appointment and then when you go in its rarely completely fixed as then they invariably need to order a part and you need to go to the back of the queue to wait for an another appointment. And all the time no one communicates with you whatsoever

The most disgraceful service you can encounter. Sent the car with a problem in the handles and after a full day service, no repair, take the car back, giving me appointment weeks later as if it is anew problem and the car wasn’t with them already. They claim repair is done, couple of days later the door handle is faulty not only from outside, but also from the inside. 2 weeks later, sending a mobile service, not sure if they will be able to fix. New error started to appear saying car needs service and it can stop at any time. Never seen before their alleged repair, told I ll need to be g the car after 1 month. Car not safe to drive, issues raised by their service, yet they have no courtesy to give an early appointment to check. Very disappointed to spend such money on a car to recieve such treatment IF YOU ARE LIVING IN DUBLUN OR GOING YO USE THEIR TESLA CENTRE, DON’T BUY FROM THEM. You will regret your decision if the car has any problem. You ll end having to travel to Belfast or Cork to get the car fixed. No accountability or customer complaints system in place. They simply don’t care after you pay the money for the car

Great cars. Amazing technology. Unfortunately this service centre is the worst ive been to. It recently service my door and its the worst work ive seen. Damage on my interior and the motor whines so loudly... and I pait 450 for that to be "resolved" utter madness! What poor service delivery!

Referral discount adertised but not applied My wife left a deposit for new model Tesla Y Juniper back in March. At that time, Tesla agent in Dublin confirmed a referral discount is to be applied when car arrives in June. On top of it, when leaving the deposit via Tesla website, the referral code/voucher was accepted. I relied on this information but unfortunately now that the time of arrival is near, we were told that the referral discount is not to be applied to new models. This is clearly false advertising from Tesla which is prohibited by law. Very disappointed. Contacted Customer Service 1 week ago via email/phone but no response yet.

I made an appointment in January 2024 with the intention of looking at the new Tesla 3 which I was able to view however I test drove a 2023 Tesla 3. The staff were helpful and took the time to explain in detail all of the questions I asked. I rang on the phone in early February with the intention of buying a Standard Range 2024 Tesla 3 however after being told the Tesla Y was available with 0% Finance I changed to the Long Range All Wheel Drive Tesla y. The 0% Finance saved me almost €9,000 and without the sales person I would not have known of this offer. Delivery is different with everything done online by phone or email and collection is then from a Car Park in City West. It all went smooth with the exception of the Tesla Y being a little dirty when collected however a quick email to Tesla resulted in them offering to pay for a valet. The quality of the Tesla y is far better than I expected from reviews. I have been driving EVs since 2018 and this was my first Tesla. The build quality of the Y is as good as the Kia EV6 GT Line I had previously however the technology and power are years ahead. The interior looks well in all black and the seats are ultra comfortable. O e of the nicest cars I have driven and at this point I believe I would consider a Tesla as my next car. To date I have had a faultless experience with both Tesla and the Tesla Y. Highly Recommed car and company to deal with.