My recent experience at R. Neary dealership was marked by both excitement and challenges, ultimately leading to a satisfactory resolution. Upon discovering my dream Mercedes through Done Deal, I eagerly arranged a test drive, which only deepened my affection for the vehicle. The transaction proceeded smoothly, and within three days, Ryan delivered the car to my doorstep. However, shortly after taking ownership, I encountered issues with the vehicle; specifically, the battery light illuminated and the multimedia center became unresponsive. Upon reaching out to Ryan for assistance, he promptly referred me to Keith, the warranty coordinator. Unfortunately, Keith informed me that an inspection could not be scheduled for two weeks. In response to this inconvenience, the dealership took back my car and provided me with a suitable replacement vehicle during this interim period. True to their commitment, I received my Mercedes back in excellent condition after it underwent necessary repairs including a new battery and software update. Additionally, I appreciated the timely delivery of the logbook within a week of purchase and found that my inquiries were consistently addressed via phone or WhatsApp communication. Despite initial reservations influenced by mixed reviews about the dealership's service efficiency, I found their staff to be remarkably helpful amidst their busy schedule. This experience has left me feeling confident in my decision to engage with R. Neary dealership again in the future. My willingness to proceed despite apprehensions proved rewarding; I have no regrets regarding my choice. 😊

I recently purchased a car from here with Ryan , and I couldn’t be happier with the experience. The staff was professional, friendly, and genuinely helpful throughout the process. They answered all my questions, gave honest advice, and made sure the car was in excellent condition before handing it over. I really appreciated the transparent communication and no-pressure sales approach. Highly recommended if you're looking for a reliable car and great customer service!

I recently had an extremely disappointing experience with R Neary Motors. I put a deposit down on a 132-D-7727 Ford Focus, with Derek the salesman, who assured me the car would be ready in three days. Unfortunately, that promise was never fulfilled. The car was consistently not ready, and communication from Derek was sporadic at best. Each time I managed to get in touch, I was given the same excuse that the car would be ready the following day, which never happened. After several days without a car, they provided me with a temporary vehicle 171-D-22010, but only after I was required to pay the full amount. The lack of communication continued, and I found myself having to constantly chase them for updates. After 11 days of this frustrating back-and-forth, I requested a refund. Ryan Neary was exceptionally rude and unprofessional during this process. I did not receive my refund easily and it took over 5 days of chasing him to receive it. In my experience, both Derek and Ryan were highly unprofessional, uncommunicative, and misleading. If you are considering doing business with Ryan Neary Motors, I strongly advise you to reconsider. There are numerous negative reviews online that reflect similar experiences. Save yourself the trouble and avoid this dealership if possible.

I just want to say thank you so muck Derek in Neary Motors just bought a van off him. Couldn't be happier. Couldn't do enough for use and made sure everything was right and done perfectly. His a man of his word and so nice and helpful. Nothing too much bothers. He had everything right down to the paperwork. Will definitely return to buy again when the time comes . I can't thank Derek and he's team for everything they have done . Great team . Amazing place to deal with from start to finish.

I came across R Neary motors while searching online for my new car. I took the spin down from Dublin to Wexford to view it. There was a tear in the driver seat, tyres weren't great and alloys were scratched. I was told these would all be sorted and the NCT would be fresh. I went for it as I loved it after the test drive and put the deposit down. When I came back the next week everything had been sorted and alloy even better then before as they were the same grey colour as the car. The car was like new after all the work and its an 8 year old. I was delighted and paid the rest. Log book came after a week or so. I have read the bad reviews but my experience was nothing like them and I am happy with it all.