Came in to test drive a car. There's numerous models in the show room and someone quickly reached out to help me. He listened to what I was looking for and took me to a car available to drive. Unfortunately, the experience went downhill from there. He kept playing with the stereo, pressing buttons and just being distracting, he made up information about the car and told me it had features which I know are not available in Ireland. When we returned I was offered a drink and asked again what I was looking for. But then, again, quickly pushed to buy something else. He looked up a different, more expensive spec (+10k) on the computer suggesting it was in fact the same car we drove, then returned from a chat with the manager confirming the car was available soon and a VW rebate was available. I asked for a copy to think about it. The print out was for a different spec car, had no rebate, etc. He didn't mention the differences. Actually, he said VW had lowered the price by 10k just recently... which is not correct. He did follow up with a call and left a voicemail. Almost there. Needs more training. I visited two other brand dealers on the same day and had a remarkable different experience: honest, straightforward, accurate information and no pushing to buy something I didn't want, or more expensive than required. I liked the VW car but wouldn't buy from here.

5 hours to get trailer socket fitted ,to find out after I paid 113 it wasn't changed,finally got away my auto window not working ,and today break lights on new socket not working,made contact with connollys ,but all I got was empty apology, so to sum up when I bought my van new ,it was registered to same name but different address, one wheel flaking ,which was suggested I was using wrong car cleaner ,Halford is where I get my bits, heated mirror a few month's later not heating up ,they said it was ,so finally warranty was out I mentioned mirror again and they said I needed a mirror replacement I had to pay as they had no record of my complaint ...so my question how much of a service is getting done as we are taking their word for it ,lucky I could see my socket wasn't done ,,before you spend good money in connollys do your homework talk to other people that has done business with this lot ,we are done with them

Fabulous showrooms, with very friendly staff. But I only gave three stars due to one issue. Its not really anything bad, I was getting my 131 Audi serviced and it took 2 hours. I waited in the showroom looking at some beautiful cars and for the full two hours no sales man/woman came near me. I'm not in the market for buying just yet, but a good sales person would slowly plant the idea in my head, like a test drive or just a chat about cars in general, and then work there magic from there.

Manager Julias just terrible communication with me as a client. Raises his voice when addressing and answers questions arrogantly

Great crowd to deal with. Picked up our new company van yesterday.......Gerard and Clara couldn't be more helpful, both a credit to the company. And they also have damn good coffee! Thanks guys