Absolutely disappointed with Kia Douglas garage, every time I used their service every time my car comes out with new problems. I have Kia Sorento 2024 it’s a new car , I went for first service after buying brand new car, seemed all went well , only after bout a week I noticed my folding seat button wasn’t working , so I rang them requesting for check up , after a day they said it’s fixed , but only fold up handle was fixed not actual button on the seat, so I rand again they said they will order new one, and that went forever never got call back, now I was due a second service, same requested for seat button to be repaired/replaced, they kept My car for 24 hours, then told me it’s ready ,I collected car and same button wasn’t fixed, rang them at this point they put my name on call back, never received the call, bout couple weeks after service my car turbo failed just JUST AFTER SERVICE WOW a new car THATS A MAGICAL , I rang and was ignored, and was told mechanic will ring back , but ofcourse never did , after I send a email I got response, so they tuck my car in, my car was in dealership for 5 and half weeks, after 5 and half weeks they ringing me and notified me that my car has flat tyre, wow I was shocked that it tuck 5 weeks to let me know of such, they said it needs a new tire I specifically requested to be replaced with a same tyre as my 3 tyres brand , but ofcourse they had to ignore that too and they fit some kind of cheap brand, and ofcourse my seat button never was fixed, now they promised me that they order the button and as soon it arrives they will replace it, guess what still waiting , not only now my wiper washer doesn’t work too since car collection, I thought water tank is empty or clogged but no it’s leaking under the bonnet, so I guess when they fitted turbo washer got disconnected, they even left my coolant nearly empty neither offered to top up etc neither topped up add blue same neither rang or offered to top up. And again I’m waiting for call back till this day. Very irresponsible and unprofessional garage I’m absolutely disappointed, at this stage I thinking to take the garage to a legal matter, I had 3 Kia‘s previously and never had such problems with any of my Sorentos, and Douglas cork garage was a new garage for me ,with all the reviews I would never believed that I gonna get this unlucky. I do not recommend this garage.

Went in to have a chat with the body shop! Jason greeted me at the public service desk and was very pleasant and remembered me from the last visit! Neil from the body shop came out and had a look at my car and sorted it there and then! Perfect! Thanks J&P for a pleasant experience! And the fresh coffee! 😁👍

I bought my new Kia Niro in Johnson and Perrott Cork and I was very happy with the service , professionalism and friendliness of the team.

Do not recommend buying from Johnson and Perrott Douglas. I do not recommend buying the Ford edge they have for sale either. I bought the Ford edge which is now re-advertised on the 5th of October. Everything seemed good with the car. Within three days of having the car, it started leaking oil over my driveway. I rang Johnson and Perrott and spoke with the salesman James who told me to contact a local Ford dealer to me and arrange to have it looked at / diagnosed. The car needed to be diagnosed, however it should not fall to my responsibility to be contacting Ford dealers and arranging to get it looked at - less than a week after collecting the car. I took the car into a Ford dealership in Ennis who kept the car two days diagnosing it. Johnson and Perrott did not provide me with a replacement car while the edge was in the garage which is completely unreasonable, days after collecting the car at a cost of €25,000. The verdict was that the sump plug was not tightened properly and they advised the car needed additional work in relation to the fuel injectors and fuel injector gasket, the latter being quite a labour intensive job. It really appears to be questionable if a basic elements of a car service - tightening a sump plug cannot be completed before handing a vehicle over to a customer. The service book was not stamped either which again is a basic service element which was neglected. I decided to return the car as it was faulty and not fit for purpose 11 days after collecting it. The dealership insisted on meeting half way to return the car which meant I had to drive the car to Charleville Co Cork Monday 16th. I was advised I would receive a cheque that week no later than Thursday 19th. The cheque didn’t arrive till Tuesday 24th because apparently the person who writes cheques at their dealership was away, not a good enough excuse. This dealership sold me a car unfit for purpose, and on Tuesday 17th the car went back up for sale on their website - I seriously doubt the work was completed when the car went back up for sale. How I have been dealt with by Johnson and Perrott Douglas has been nothing shy of a disgrace and they should really be ashamed of themselves across all departments from sales to service in how they dealt with me over the past two weeks. I DO NOT recommend buying a car from this dealership. I also DO NOT recommend buying the Ford edge the garage currently has for sale - it needs work done to it, and this garage have tried to wipe their hands clean of the responsibility of dealing with it. Please see attached picture

This is an excellent garage and it has been a pleasure to deal with them. Bought a Kia from Peter over the phone and it couldn’t have been simpler. He got the car delivered to me in the midlands and the car was perfect. Very decent people and I’d highly recommend buying here.