I was genuinely shocked this week when I brought my Mazda CX3 to get the yearly service done. One item on the bill was €115 for 'Investigation of an Oil Leak'. When I asked what the outcome of the investigation was they said ' yes, there's oil everywhere'. Fixing it would have been another €180 euro and parts would have been separately charged. Dividing service up into investigation, parts and repairs is a very thinly veiled extortion allowing them to charge exorbitantly for doing very little indeed. I've been o Joe Duffy customer for years and will definitely be bringing my business elsewhere.

For Mazda spare parts you have to go to the Kia dealership down the road. I'll stick to MSL Mazda on the North Circular in future e.g 5L engine oil JD Finglas 90euro. 5L engine oil MSL 60euro. Oil filter JD 24euro. Oil filter MSL 14 euro. Nice showroom though.

I have serviced my Mazda in Joe Duffy and I have had the best customer service I have ever received from a dealership. Matthew has been fantastic through the whole process, he is a credit to your company and a valued member of staff. He has been friendly, professional and extremely accommodating doing every he possibly could to help me from start to finish. Car valeting was just the cherry on top.

Horrific dealership. Left on Friday and confirmed Saturday morning I would purchase the car on Monday morning. The car was sold on to someone else on Saturday afternoon. I wasn’t even offered the opportunity to put a deposit down. The car was obviously being saved for someone else. Truly horrific dealership, manger didn’t even apologise on the phone.

Picked up a used Mazda 3 here on 28/7/23. Arrived before garage opened and seen my car out the back, when he seen me looking at, the guy who did the valet came out and gave me advice on how to care for it and wash it in future. Car was absolutely gleaming. Obvious the guy takes pride in his work. Interacted with 3 people in the space of a week at Joe Duffy Mazda, all of them approachable and over the top professional. Great service experience.