Really bad experience with this store. I bought a Kia EV9 two months ago. Day of collection I had zero instructions how the car works, charging instructions etc. I had to wait one week to get charging cable, more than one month the car mats that by the way are the wrong one and still don’t have the car spare keys. No support from kia customer service or store manager. If I can say this is the worse store in Dublin.

Had a very positive experience dealing with the guys at Kia Airside whilst picking up a Kia EV6. I dealt with Sonny and he had plenty of time for answering questions, test drives, and the financial side of things. Would recommend dropping into Joe Duffy Airside if you're thinking about purchasing a new Kia.

It's my second time with them, first time the car broke down (we didn't buy it from them) but they arranged for the car to be collected, fixed it faster then originally said and we got it back shining. The car was back in for a minor recall today, I just got the car back shining clean again and within a much quicker time line then thought. All the staff are so friendly and helpful, they have a lovely waiting, with tables and coffee so could work away while waiting. Brilliant service, thanks you

I recently bought an MX30 from Joe Duffy Mazda for a family member and decided to inquire about upgrading my own car. I contacted Rob O'Sullivan, providing full details, specs, and photos of my Mercedes. However, I received absolutely no response. After calling the next day, I was told he was out of the office. I followed up with emails and four more calls—still, no reply. Finally, I reached him later in the evening, and there wasn’t even a basic apology for the poor communication. To top it off, they offered me a mere 20,000 euros for my 2019 Mercedes E-Class—6,000 euros less than the lowest offer I’ve received elsewhere. This dealership clearly isn’t interested in customer service, and their trade-in values are completely unrealistic. Pure greed. Avoid this place at all costs!

10/10 service from Isabelle on the desk. Sorted a second car for us just before the weekend while our car is getting fixed. Fast + positive attitude