Unacceptable customer service skills. I arrive at the dealership and talk to this young fella (didn’t introduce himself) with glasses and facial hair. He was nice and professional until we were pointing out things wrong with the car. Excuses were health check was done on the car, the car is 12 years old, it’s a trade in?? It doesn’t matter if it’s a trade in or not it’s embarrassing to sell a car with rust and stone chips all over the bonnet, a corroded coolant pipe, black smoke coming out the engine cap aswell as the dipstick at such an expensive looking dealership. He didn’t know what he was talking about. No other options offered and the lack of care was just awful. When told what we really thought about the car that’s when things got ugly and we felt extremely unwelcome. Extremely rude staff, highly unprofessional and would never ever come back. Spend your money elsewhere don’t bother coming to a place that doesn’t even know what they’re talking about.

We recently had an issue with our Citroën C-Cross bought from the dealership which had us fairly anxious, but thankfully it turned out to be something very simple in the end. I have to say James Casey in James Barry Motors was excellent to deal with from start to finish. I was probably a bit argumentative at times out of frustration, but James handled everything very professionally and kept things calm and clear the whole way through. He explained things properly and left us with great confidence in the car again by the time we left. Credit where it’s due — James is a real asset to the company and we really appreciated the way he dealt with the situation.

Bought a car here last week. All my dealing was with Paul who was very helpful. Gave me loads of time, no bothers test driving etc. Trade in of older car was made very straightforward and easy. Good experience overall and would buy here again.

Excellent experience with Ger in James Barry motors. Purchased my car this week and the service was first class. Very knowledgeable, great value and excellent service was provided. I will be back.

Super customer service. Ended up buying here because of the customer service. Dealt with Paul who was very professional and helpful. Gave me as much time as I needed. As a female, it can be daunting buying a car but I wasn't treated any different