I cannot recommend Conor and Megan at Frank Keane highly enough. From start to finish, they both went above and beyond to help me secure my new car. What could have been a stressful process was made so much easier thanks to their professionalism, patience, communication and genuine commitment to helping me every step of the way. They invested an incredible amount of time and effort into finding a finance solution that worked for me, keeping me informed throughout and never making me feel like just another customer. Their determination, positivity and support made all the difference. The entire process was smooth, efficient and handled with the highest level of customer care. Nothing was too much trouble, and they genuinely shared in my excitement when everything finally came together. I absolutely love my new car and I'm so grateful to Conor and Megan for making it happen. The service I received was exceptional from beginning to end, and I would have no hesitation in recommending Frank Keane to anyone looking for a new vehicle. Thank you both for going the extra mile – it was truly appreciated! Leah

I had an excellent experience working with Shane from Frank Keane Volkswagen when purchasing my new VW Tiguan. From the very beginning, he was professional, knowledgeable, and genuinely helpful. He made the entire process smooth and stress-free. I was especially impressed with how fair and straightforward the trade-in process was. Shane made sure I felt confident and comfortable with the numbers, and there were no surprises. He also went above and beyond to help with the financing, clearly explaining all the options and making sure I got a deal that worked for me. Overall, the level of professionalism and customer service was outstanding. I’m extremely happy with my new car and highly recommend asking for Shane if you’re in the market for a vehicle!

I had a very positive experience with Frank Keane Sandyford, specifically regarding their exceptional customer care following my recent vehicle purchase. While the buying process itself was excellent, thanks to Maia, what truly sets this dealership apart is their dedication to post-sales support. The team at Frank Keane, particularly Dean Kennedy at Sales, commitment to ensuring customer satisfaction post-sale is truly commendable and greatly appreciated. I highly recommend Frank Keane Sandyford to anyone looking for not just a great vehicle, but for a team that prioritizes long-term customer relationships.

Just a wonderful experience in dealing with Meja on the recent purchase of our first EV. Nothing was too much to ask as Meja dealt with us with friendliness, courtesy and professionalism. We were delighted with the service and would recommend anyone to ask for Meja when visiting Frank Keane in the future. Thanks again Meja!

Disappointing experience overall. The service feels very impersonal, customers are treated more like numbers than individuals in my opinion. I’m approaching the end of a PCP agreement and have tried calling the finance manager three days in a row - I’m yet to receive a call back. On a recent recall, I was left waiting 30 minutes in the showroom because they couldn’t locate my car in the dealership. Basic communication and follow-up should be a given, especially for a main dealer. Unfortunately, that hasn’t been the case here. As one of the many people affected by the price change of the ID4 in 2023, I would have expected more guidance, support or advice from both Volkswagen and Frank Keane, instead of customers being left holding the lion share of the negative equity! I definitely won’t return to either Frank Keane or Volkswagen ever again.