I cannot recommend Frank Keane VW Sandyford enough. This is my third time returning to them for a car and it has always been a pleasant experience. I dealt with Duane this time and found him to be exceptionally professional, diligent and competent at his job. Duane ensured that I could put a deposit down on my car even though he was off the day I was booking it. He has been so accommodating and the transfer was absolutely seamless. Duane was a pleasure to deal with and I look forward to dealing with him in the future again. Thank you, Aisling

I collected my new car yesterday and dealt with Megan,Duane and Shauna from the finance department. A truly excellent team who were professional polite and very well informed in all aspects of the car. Their friendly attitude made for a wonderful experience. Thanks to all the team

Amazing Experience! Duane was an absolute professional to deal with—extremely cooperative and true to his word. He agreed on a fantastic sale price with me, which even included getting the back windows tinted. Since it was a second-hand car, he ensured that it would be fully serviced, valeted, have the alloys refurbished, and all bodywork completed to a high standard. As I was traveling from Kerry, he even filled the tank with diesel as a goodwill gesture, which was greatly appreciated. I had sold my car and was flying up to collect the new one on a Friday. Even though he wasn’t scheduled to work that day, he came in just to finalize the sale. He genuinely seems like a great guy! I also met Shauna and Conor, who were both super helpful. Overall, I couldn’t recommend this place highly enough!

Had my car serviced with Frank Keane Sandyford using my Volkswagen Service Plan. When I arrived to collect my car the staff member told me I actually didn't have a plan in place and would have to pay for for the service there and then. I showed my contract with Volkswagen and the email where I had included it when booking in the service and I was told that this contract had no number on it and so was not valid. It was 6pm and dark on a March evening and I was told I couldn't take my car until I made a payment. I was kept waiting for around 40 minutes and eventually I told the staff member that I would pay the bill if there was an issue the next day once I had contacted Volkswagen Finance. I have received an apology from Volkswagen Service Finance, there was an issue with their system, however I contacted Frank Keane's management detailing the treatment I received twice by email and by phoning them directly, and they have not bothered following up. As a business manager myself, I find it shocking to treat a customer like this. Not only did the staff member make me feel vulnerable by refusing to give me my car to get home that evening, but the fact that the management has just ignored my emails and calls is even more surprising if not just bad business practice. The Car was serviced and cleaned! Update: Appreciated a call back from the General Manager, took on board my complaint and has promised to follow up with staff training and sincere apology sent flowers 🌷 which was a nice touch! I’ve decided to give them another try with my service plan.

I was greeted by Dónal who was very professional. Conor drove me to work & was very polite & pleasant. I got a phone call to say my car was ready. Then a further 2 calls to advise of time changes for the return of my car. Excellent service