Recently bought a BMW at FDR and could not be happier with the service. Delt with Noreen and she was brilliant. Help me every step of the way which made it very easy and she arranged for the car to be delivered across the country to me. Would highly recommend and would be happy to return in the future. 5 stars all round.

I’m not one for leaving reviews but I wouldn’t want anyone to be as unfortunate and stuck as I have been. From day one of collecting an Audi a5 it’s been the worst experience ever, had a wheel left loose being held by one stud, then an engine light comes on as I’m nearly home, and a constant DPF warning because the DPF has been removed from the car, but they don’t care because according to them it will be less problems. They were helpful and took the car from me to fix the engine light… only took them 1/2 months to have it back to me because the intercooler went faulty while they were repairing the issue with the engine light. While the car was there with them I asked to have a look for a whining noise which is very clear, only to get in the car and the noise to be there, and Stewart to ring me and say “I heard it once while driving the car back to you but didn’t have it in me to say it to you because we’ve had the car for so long we just wanted you back in it”….. only 2 months later the car has a brake servo warning light. Which took them 2/3 weeks to try get someone near my area to look at the issue but everyone was too busy…, luckily one of the lads I work with was able to scan the fault and tell me what was wrong so I got the parts myself which in fairness they paid for. I have since done 15k km and got the car serviced, 2k km of that 15 was with them when the car was with them for months getting fixed. After the service I am told that there is an oil leak from the crankshaft seal and my rear brake discs are 100% worn.. you’d think that after 6/7 months of owning a car you bought with confidence that the brakes wouldn’t be completely worn out? And you’d think that your warranty would help you out in fixing the oil leak especially when they tell you “this warranty lets you bring the car to whoever does your mechanical / service work and we will cover the cost” first I told them about the leak they said they would do it for a cheaper price? and now they want me to drive the car up to them? Which unfortunately leaves me stuck with a large repair as I can not lose a whole day of work to bring the car to them in hopes that they fix the oil leak. I’m only writing this because I would hate for anyone to have to go through the s*** I’ve been through after buying a car you’re supposed to be confident in….

I am delighted to share my exceptional experience with FDR. Having just purchased my third car from them, I can confidently say that their service is second to none. From start to finish, they went above and beyond to meet my needs and expectations . No request was too much trouble for them. They sourced the perfect car for me and made all the customisations I asked for with remarkable attention to detail. Stuart , Noreen and Team are incredibly professional, friendly and dedicated to providing exceptional service. I highly recommend FDR to anyone looking for quality vehicles and outstanding customer support. Thank you FDR, for making car buying a pleasure!

Recently bought a car here at FDR which I’m absolutely delighted with. Had a great experience with Noreen and Stuart from start to finish, will be going back in future! ☺️

Absolutely amazing to deal with from start to finish. Noreen is incredibly helpful and made the process really easy. The car was also really well looked after and a good deal.