My mum Bought a 242 new Kuga in July 2024. Had continuous decline in the electric battery when fully charged. Brought this to the dealers attention on numerous occasions and was not taken seriously. Finally spoke to the service department and they said they would reset the battery. I was only getting 30km on a 60km battery range at this point. On my way to the garage to have this reset on January 17th 2025 when the panoramic roof shattered and buckled spontaneously while driving. Nothing hit the glass. Customer service is atrocious. I don’t feel safe driving a defective car when fixed. They now want to take the courtesy car off me and give me a hire car instead. Still waiting for this to be resolved. It’s appalling how she has been treated.

Car serviced recently. Very efficient and friendly staff. Easy process throughout.

I highly recommend Cork city ford they are so helpful i have bought three new cars over the last few years and will go back for my next one soon

Very helpful lads on service so easy to deal with and know there stuff

Streamlined purchase of a great new vehicle , Mat was always on the end of the phone when I made changes or had questions . Everything ready on the date agreed . Jonny very helpful when in for service . Thanks