See more from Ask Carzone 
What's up with my Hyundai?
My 2013 Hyundai i20 does not pick-up when going from 2nd to higher gears - any ideas?
Our answer:
Hi Catherine,
I'm afraid that's not an easy thing to assess remotely and you'll have to bring the car to a mechanic to test it and possibly plug it into a diagnostic computer to determine the fault.
Have a motoring question? Ask us here!
Ask us anything motoring related and please provide as much information as possible so we can give you the most accurate advice.