Can I cancel my Mercedes order?

Can I cancel my Mercedes order?

i have put down a 1000 euro deposit on a new mercedes benz cla about 3 weeks ago.The rang the salesman on friday to see if car had a production number yet.replied garage is closed due to the virus.told initally i would have the car at the end of april . But now understand the factory in hungary is closed for 3 weeks at least. can i cancel this order your help would be appreciated

Our answer:

Hi William,

It's a tough situation for everyone. I would be very surprised if, when you can get through to the dealer, they have any issue with cancelling the order. It's worth talking it through with them in detail, obviously, especially as I'm sure you're hoping to get your deposit back. 

Shane O'Donoghue

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