See all Motoring NewsAudi North Dublin scooped two of the most prestigious awards at the recent SIMI Irish Motor Industry Awards in association with Castrol Professional held at the Burlington Hotel on Thursday 23rd February 2012.
The awards honoured those businesses that have demonstrated excellence and best practice in the face of extremely challenging economic conditions, with Audi North Dublin picking up two of only six awards. The trophies were presented by legendary Irish football star, Ronnie Whelan, and veteran sports commentator, Des Cahill.
In the company of their industry peers and despite fierce competition AudiNorth Dublinwere awarded Aftersales Operation of the Year in recognition for their outstanding work in the field of car servicing and Aftersales care.
By presenting Audi North Dublin with this award the SIMI’s judges recognised, “its attention to detail in the delivery of an enhanced customer experience; its commitment to the professional development of a highly-skilled Aftersales team; and its positive investment strategy, defining a new benchmark for Aftersales excellence.” The award was accepted on behalf of the team by Adrian Gibney Head of Aftersales who commented that “this award is a reflection of the hard work and dedication of the whole team at Audi North Dublin all of whom are dedicated to and passionate about the Audi brand and upholding the brand’s reputation for quality and I am delighted to accept the award on behalf of my Aftersales team”.
In addition Audi North Dublinwere awarded the Franchised Dealer of the Year award which was selected from the overall entries by SIMI & Castrol Professional. This award is particularly impressive given that Audi North Dublin has been trading for only 14th months since opening the doors of their temporary facility in December 2010. 2012 promises to be an exciting year for Audi North Dublin having recently demonstrated their commitment to the Audi brand and to the North Dublin community by investing €10 million in their new Flagship Terminal Facility scheduled to open in June of this year.
In winning the trophy for ‘Franchised Dealership of the Year’, judges praised Audi North Dublin, commenting, “its robust business model; its pace-setting performance in achieving outstanding growth and profitability in just two years; and its proactive investment initiatives, signalling its sector-leading ambition and confidence in the future of the motor industry.”
Geoff Walsh Head of Sales commented “I would like to extend my congratulation to all nominees and winners on what has been a terrific night. I am proud to accept this award on behalf of the team who have worked tirelessly over the past 14 months in a difficult economic environment. The results that we have achieved are a testament to the team’s culture of hard work and dedication. We greatly look forward to welcoming all of our current and future customers to our new Terminal facility in June where we hope to build on this positive result. ”
The SIMI Awards aim to recognize significant achievement within the motor industry, particularly in the challenging economic environment that motor retailers currently operate in. The awards are a positive and visible reflection on the levels of service and commitment of the Irish Motor Retailers and the dedication, quality and level of engagement of their employees throughout the industry.
As the newest member of the Joe Duffy Motor Group, Audi North Dublin have fast become one of the leading dealerships in the country and these awards are a reflection of the commitment to customer service which is the cornerstone of the Group’s operating philosophy!
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L-R: Ronnie Whelan, Liverpool and Ireland Football Legend, Adrian Gibney, Head of Aftersales Audi North Dublin, Geoff Walsh Head of Sales Audi North Dublin and David Watson Head of Castrol Professional Services Ireland & UK.